Refund Policy

1. Refund conditions

If you are not satisfied with the purchased product, you can apply for a refund within 15 days after receiving the product. In order to receive a refund, the item must be in original condition and has not been worn or washed.

2. Refund process

Please contact our customer service team as soon as possible after receiving the product to apply for a refund. We will guide you through the refund process, including returning merchandise and handling refund procedures.

3. Refund time

Once we receive and confirm that the returned item is eligible for a refund, the refund will be processed within 5 business days. Actual refund arrival time may vary depending on your bank or payment method.

4. Non-refund situations

No refunds will be given in the following circumstances:

  • Item has been worn or washed;
  • Product packaging, labels, etc. are damaged;
  • The refund application time limit has exceeded.

5. Refund contact information

If you have any questions about refunds or need help, please feel free to contact our customer service team and we will be happy to provide you with support and solutions.

We hope the above information provides you with a clear understanding of our refund policy. If you have any questions or need help, please feel free to contact us. Happy shopping!

Contact us

Tel: (+44)7361630374

Email:[email protected]